Refund policy

Return and Refund Policy

In accordance with EU Consumer Rights Directive, you have the right to withdraw from this purchase within 14 days. However, by completing your purchase, you expressly consent to the immediate delivery of the digital content and acknowledge that you thereby lose your right of withdrawal.

This means that all sales of digital products at Bianco Incantato are final. Due to the nature of digital downloads — including sewing patterns and related files —  returns or refunds are not possible once a purchase has been made and the files have been delivered.

Please review your order carefully before completing your purchase. If you experience a technical issue with your download, contact me at phoebe[at]biancoincantato.com and I will do my best to resolve it promptly.

By completing a purchase, you acknowledge and agree to this no-refund policy.